Payment & Shipping methods

Your purchasing options.

There are two methods for purchasing from Vamp Gogh Photographics:

• Buying on-line
• Buying off-line

Purchasing online.

This is the most secure form of ordering and making payment for our products. It will also ensure the efficient delivery of your pictures. Read more about your online security later on this page.
Following are the steps to take to use this method:

• When you click on an image in our galleries to view its details you will also see the item price. If you choose to change the size and/or finish of an image you will see the purchase price change accordingly.
• Once you are happy with the size and finish you would like, please click on the 'add to cart' button. This will add your selection to the shopping cart.
• You may now purchase this image by clicking on 'Checkout' or click on 'Continue shopping' to return to our photographic galleries so that you can preview and select further images to purchase.
• When you have finalised your selections you may then return to the checkout at any time via the links on the left, top right and bottom of our website. Please verify for you order before continuing.
• At the 'Checkout' please fill in your details, then select your preferred payment method. Once your transaction has been approved, you will be automatically returned to our site.
• You can then view and print your receipt. You will also receive an email confirmation of your order soon after to the email address you entered during the checkout.

Purchasing offline.

If you do not wish to buy online, you can still place your order by telephone, mail or email. During the 'checkout' process you will have the option to pay via other means such as direct bank deposit, cheque or money order. If you choose one of these options at the completion of the checkout, you will be emailed a copy of your order, and then transferred back to our order confirmation page where you will be able to view details about how to pay for your photographs.

If you have any questions about paying for your order offline, please contact us.

Payment methods.

You can pay for your order from us using the following methods. This information will also be included in your order receipt:

• Visa or MasterCard
• Paypal
• Cheque or Money Order
• Direct Bank Deposit

If you wish to pay for your order using Visa/MasterCard or Paypal, you can do so securely by choosing one of those options at the end of your checkout process. You will be returned to our site after your payment process is complete.

If you wish to pay by Cheque or Money Order, please send your payment in Australian dollars with a printed copy of your order receipt to the following address:

Vamp Gogh Photographics
PO Box 4184, Ashmore Plaza
Ashmore QLD 4214
Australia

If you are paying for your order via Direct Bank Deposit, please lodge your funds in Australian Dollars to the following bank account:

Shipping methods.

Australian residents:

For Australian residents, we offer shipping via registered post with insurance. Your item is then fully covered in the event of loss or damage during transit. The total shipping fee also covers the cost of the extra heavy duty strengthened cardboard tube. Your images will arrive within 3-5 days of being despatched.

International residents:

For international residents, we offer Air Mail & Express Post International.

The total shipping fee also covers the cost of the extra heavy duty strengthened cardboard tube. The shipping charges relevant to your country will automatically be added to your order during checkout.

You can also view the approximate delivery times section of the Australia Post website.

Your security at Vamp Gogh Photographics.

Paying for your photographs online is the safest and most secure method.

You may have concerns about paying by credit card online. The facts are, providing you are using a secure link, it is safer than giving your details over the phone and much safer than sending your credit card details by email, which is generally not recommended.

You will easily be able to tell you are on a secure link, as t the beginning of our web site address on your browser you will see that it has automatically changed from http:// to https://. The 's' means you are connected via a 'secure connection'. Additionally, in your browser's status bar you will see a locked padlock.

These both indicate you are on a secure connection with the highest level of security - the same as that used for online banking world-wide by all reputable major banking institutions.